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  • Products
    • Akio.cx
    • Akio Unified, Omnichannel Software for Contact Centers
    • Akio TWS, CTI and Unified Communications
    • Akio Insights, Voice of the Customer and Reputation
  • About us
    • AKIO
    • ISO 27001 certification
    • AKIO partners & partnership programs
  • Contact us
  • Blog
  • Question? +33 1 53 20 63 80
  • Toggle website search
  • Support
  • English
    • Français
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digital reputation

Air France and the “big data” phenomena

We’re proud to state that Air France has been a client of Akio Insights for over 5 years. By adding…

Continue ReadingAir France and the “big data” phenomena
key insights

Delivering key insights to the number #1 university in Quebec

The University of Montreal, along with its affiliates, HEC Montréal and the École Polytechnique, is ranked number 1 in Quebec…

Continue ReadingDelivering key insights to the number #1 university in Quebec
digital reputation

Helping Air France with its digital reputation

AKIO and Air France created FlyerBuzz, a customised platform which collects all relevant data from multiple online sources (webnews, Twitter,…

Continue ReadingHelping Air France with its digital reputation
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About AKIO

Customer satisfaction is no longer just about providing a good response; it’s about gaining deeper insights into customer expectations and delivering tailored solutions. That’s why AKIO has developed Akio.cx, an innovative software suite that analyzes all types of interactions and supports customer service agents in enhancing both Customer and Employee Experience. By leveraging intelligent, collaborative technologies, Akio.cx ensures personalized, efficient responses.

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43, rue de Dunkerque – 75010 Paris – France

Switchboard : +33 1 53 20 63 80

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