Akio Unified, the omnichannel customer management software

Logo Akio Unified avec baseline
Enjoy a “wow experience” by discovering the most comprehensive customer service software on the market, recognised by Frost & Sullivan for its innovative nature: omnichannel platform for managing all customer interactions – voice, email, chat, Facebook, Twitter (X) – with distribution to the “preferred advisor”, cross-channel bounce, workflow processes and file management, organisation of videoconferences with an expert, omnichannel indicators, and semantic analysis of requests

The data collected in this form are saved in a digital file by the Marketing department in order to keep you informed about best practices, new functionalities and updates of our products, and all other news related to the company. They are kept, in France, for the length of time necessary for our exchanges and will be used by the Marketing, Commercial and HR departments. In line with French law (“informatique et libertés”), you can exercise your right to have access to or modify your data by writing to contact.web@akio.com.